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Moving Forward Safely

Line drawing of a heartIn response to the evolution of COVID-19, we have continuously updated our protocols. Our new practices are in place to keep staff and you, our visitors, healthy. Read on to learn about those practices and how to visit our building.

We know the healing power and connection we find in art. We welcome you.

Code of Conduct

To our community,

The MCA aims to be a welcoming, judgment-free space where visitors and staff practice kindness and tolerance and embrace each other’s differences.

We ask that you show common courtesy to those around you by not engaging in any form of harassment, discriminatory or threatening behavior, or interference with the experience of others. The MCA reserves the right, in its sole discretion, to require that any person acting in an unacceptable manner leave the premises.

Thank you for joining us, and please enjoy your visit.


Before you enjoy the galleries, here are some simple tips.

For the safety of the art, we ask that you:

  • Do not touch the art.
  • Stay at a safe distance from artworks, remain behind safety barriers, and follow any posted directions to prevent accidents.
  • Check backpacks or wear them completely on the front of your body. Suitcases and umbrellas are not allowed in the galleries and must be checked at coat check.
  • Do not bring food, drinks, or water bottles into the galleries.
  • Use a pencil if you are drawing or taking notes in the galleries. Pens are not allowed. If you need a pencil, ask at admissions desk.
  • You are welcome to take photos, but remember to turn off your flash. Tripods are not allowed.

Children under twelve should be always accompanied by an adult during their visit.

If you have any questions, please ask a member of our Visitor Experience team.

By entering the space, you’re agreeing:

  • This Code of Conduct
  • To practice safe hygiene.
  • To mind the signs and maintain a safe distance of 6 feet.
  • That you are not currently experiencing any of the following symptoms related to COVID-19:
    • A fever of 100.4
    • Persistent cough
    • Shortness of breath or difficulty breathing
    • Chills
    • Unexplained muscle pain
    • Sore throat
    • New loss of taste or smell
    • Congestion or runny nose
    • Nausea, vomiting, or diarrhea
  • To be kind. This has been a tough time for all of us and we appreciate your kindness and respect for our staff who are working hard to make this a place of respite, reflection, and art. Thank you.

Safety Procedures

line drawings of, from left to right, a spray bottle, two people with a dimension line between them, a smiley face, and a mask.

Visitor Requirements

Masks are now strongly recommended, but not required.

In order to manage occupancy, we ask that you reserve your ticket online prior to visiting. Limited tickets are also available at the admissions desk on the first floor.

Everyone who enters the museum agrees to our Code of Conduct.

Safety FAQs

Can you tell me more about the cleaning you do?

The Housekeeping team continues to provide general cleaning with increased cleaning of all high-touch areas and restrooms throughout the day using EPA-approved disinfectants.

Oops, I forgot to buy my tickets online, can I buy them in person at the admissions desk?

Yes, walk-up tickets are available onsite, pending availability, at the admissions desk located on the first and second floors of the museum.

What kind of mask should I wear at the MCA?

While wearing a mask is no longer required, it is still strongly recommended; please follow CDC guidelines. Your mask should fit your face properly and cover both your nose and mouth.

I forgot/lost my mask. What do I do?

While wearing a mask is no longer required, it is still strongly recommended. Just ask for one at the admissions desk on the first or second floors of the museum. Our visitor associates have masks on hand that they can provide in a pinch!

Can I still linger in the gallery and take my time looking at the art?

Yes! We want you to enjoy the art at your own pace and no one will rush you. We just ask that you please monitor others around you to maintain that safe distance.